Ensuring Secure Multi-Platform MFT Automation & Compliance
Engagement Highlights
- Tested and automated an enterprise-grade Managed File Transfer (MFT) platform across multiple storage systems.
- Identified critical edge cases in cross-platform workflows, authentication layers, and configuration handling.
- Strengthened regression safety during rapid feature expansion.
- Improved platform reliability, audit traceability, and release confidence.
- Enabled secure, automated file workflows while reducing operational risk.
Company Introduction
Redwood Software is a global leader in automation solutions, enabling enterprises to optimize business operations. With a strong focus on AI-powered automation, Redwood has continuously evolved its offerings to meet modern enterprise needs. Backed by private equity firm Turn/River and later acquired by Vista Equity Partners and Warburg Pincus in September 2024, Redwood aimed to scale operations further after delivering great operational improvements.
Challenges
As the MFT platform evolved to support cross-platform automation, scheduled transfers, and enhanced security controls, the complexity of configurations increased significantly. Minor changes in roles, certificates, transfer rules, or storage credentials could break critical file workflows. Traditional testing approaches were not sufficient to validate real-world, multi-platform file lifecycle scenarios.
The objective was to ensure secure, stable, and fully traceable file workflows while enabling frequent and confident releases.
- Complex dependencies involving certificates, storage credentials, protocol configurations, and firewall rules.
- High regression risk due to configuration-driven workflows and role-based access changes.
- Ensuring consistent behaviour across Amazon S3, Google Drive, and internal servers.
- Validating scheduled and rule-based transfers across multiple environments (Dev, QA, RC, Production-like).
- Guaranteeing that every file action is logged accurately for audit and compliance.
Solutions
- Implemented end-to-end UI automation using Playwright to validate bucket creation, platform linking, role assignment, and file transfer workflows.
- Automated scheduled and rule-based transfers across S3, Google Drive, and internal servers to verify execution consistency and retry logic.
- Used Cypress for regression validation of admin modules including user management, protocol configuration, certificate handling, and bulk imports.
- Validated role-based access control and multi-factor authentication scenarios.
- Verified audit logs to ensure every file action (upload, delete, move, transfer, sync) was properly captured and traceable.
- Integrated automation suite into CI pipeline to enable continuous regression testing before each release.
Business Impact
- Identified and resolved high-impact workflow and configuration defects before production release.
- Stabilized cross-platform automated file transfers and scheduling logic.
- Reduced regression issues across releases through CI-driven automation.
- Improved audit log accuracy, enabling faster debugging and compliance validation.
- Increased predictability of file workflows across environments.
- Enhanced reliability of secure file transfers across multiple storage platforms.
- Reduced operational risk by minimizing manual file handling and configuration errors.
- Improved compliance confidence through complete audit visibility.
- Increased release confidence and delivery velocity with automation-backed regression coverage.
- Delivered a secure, scalable MFT ecosystem that strengthened administrative efficiency and user trust.
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