AI-Powered Automation & SRE Support for Redwood Software
Engagement Highlights
- Deployed AI-powered automation for QA to accelerate releases and reduce errors.
- Built a scalable AI-driven migration solution to onboard customers from competitor platforms.
- Modernized product infrastructure and tech stack to enhance scalability and performance.
- Delivered 24/7 SRE services ensuring uptime, rapid incident response, and operational resilience.
Company Introduction
Redwood Software is a global leader in automation solutions, enabling enterprises to optimize business operations. With a strong focus on AI-powered automation, Redwood has continuously evolved its offerings to meet modern enterprise needs. Backed by private equity firm Turn/River and later acquired by Vista Equity Partners and Warburg Pincus in September 2024, Redwood aimed to scale operations further after delivering strong operational improvements.
Challenges
- Required a strategic partner to scale teams with deep technical expertise.
- Sought to enhance AI automation, infrastructure management, and explore AI capabilities.
- Aimed for cost optimization to improve EBITDA margins.
Solutions
Neova Tech Solutions partnered with Redwood Software to deliver a multi-faceted solution:
- SDET & AI-powered automation– Deployed AI-powered automation to accelerate releases, reduce errors, and boost QA efficiency. This improved testing speed, expanded coverage, and helped detect issues early in the development cycle.
- AI-Driven Migration-Built a scalable migration solution to onboard customers from competitor products faster and at lower costs. The solution minimized manual effort, ensured data accuracy, and enabled quicker transitions.
- Development- Modernized product infrastructure and tech stack for improved scalability and performance. This enhanced system stability, deployment speed, and supported future growth.
- SRE (24/7 Support)- Delivered round-the-clock SRE services to ensure uptime, rapid incident response, and operational resilience. Continuous monitoring and fast issue resolution helped maintain service reliability.
Business Impact
- Established Neova as a reliable technical partner.
- Achieved operational excellence through automation and 24/7 support.
- Delivered cost reduction through optimized processes and infrastructure enhancements.
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