June 4, 2020

What is a Mass Notification System?

A Mass Notification System is a platform that protects, alert & sends messages to inform employees and the people when there is an emergency. 

Mass Notification System provides a secure, scalable, and reliable emergency management application, by;-

The Right Message

Concise, accurate, timely, and well-directed messages that communicate what to do in response to a threat or emergency.

To the Right People

Directing live or recorded messages to the entire community or to specific floors of a building.

At the Right Time

Efficiently managing people before, during and after a disaster.

Everbridge Mass Notification System:

Everbridge Mass Notification System is a fully-featured Emergency Notifications Software designed to serve SMEs, Enterprises. Everbridge Mass Notification System provides end-to-end solutions.

Everbridge console :

Giving power to users:

1. Manage settings, limits, and defaults through a user-friendly admin.
2. Define role-based access control to manage users and contacts separately.
3. Customize portals to allow contacts to update and manage their accounts.

Rest API:

REST suggests create an object of the data requested by the client and sending the values of the object in response to the user.

REST is an architectural style as well as an approach for communications purposes that are often used in various web services development.

METHODS OF REST API:

When I say CRUD operations, I mean that we create, read, update and delete a resource. For these actions, you can actually use the HTTP methods, which are nothing but the REST API Methods.

Steps to configure Everbridge:

1)  How to configure an Everbridge Account:

1. Register your company with Everbridge and create a user for API access.
2. Once support activates the user account with API access, you’re ready to create the API key.

2)  How to create an Everbridge API Key:

1. Get the username and password of the API user account
2. Encode and decode the username and password using Base64EncoderDecoder.
3. Make sure the username and password are case correct.

3)  Test the Key:

1.  Use api.everbridge.net to test your API key.
2.  Write a username and password into the “credentials” field.
3.  Write your Organization ID into the “organizationId” field.
4. Select HeartBeats time.
5. Click on the “ok” button.
6. You should get a “successful message”.

API Calls

1) GET Method:

1) Retrieve a specific organization:

 EverbridgeBaseUrl+"/organizations/{organizationId}"

2) Retrieve all incident templates for an organization:

 EverbridgeBaseUrl+"/incidentTemplates/{organizationId}"

Response:

{
"message": "OK",
"data":
{
"id": 393354571204451,
"name": "Test Template",
"templateStatus": "Live"
}
}

3) Retrieve all Variables for an organization:

EverbridgeBaseUrl+"/incidentVariableItems/{organizationId}/?pageNumber="+pageNumber

2) POST Method:

1) Launch an Incident:

 EverbridgeBaseUrl+"/incidents/{organizationId}”

2) Initiate an immediate notification:

EverbridgeBaseUrl+"/notifications/{organizationId}”

Benefits of Everbridge Mass Notification System:

1)  Secure, reliable & scalable platform.

2)  Send consistent and error-free messages quickly.

3)  Communicate and respond more quickly to disruptive events.

4)  The user and contact list are managed by Everbridge.

5)  Facilitates the creation of email templates and variables which can be used for notifications.

Conclusion:

This article explains one of the most important components i.e. Everbridge Mass Notification System, How it works, Integration with benefits of using an Everbridge MNS for business. For any queries regarding the integration of mass notification system do connect with us.